There is an extreme need to enable a proxy access for HR specialists, Line Managers to be able to act on behalf of employees to troubleshoot issues in performance module and other modules.
See an oracle cloud customer connect idea lab:
https://cloudcustomerconnect.oracle.com/posts/99b949f99b?page=2
Indeed this function has been presented in early versions of Fusion HCM, then has been replaced by a new delegation feature that provides ability to delegate some roles and approval functions for a certain period.
But It turned out that Impersonation and Proxy Users feature is supported by the Sales module.
See: https://docs.oracle.com/en/cloud/saas/engagement/19b/oscus/user-management.html#OSCUS2041467
In this article I would like to explain a trick that allows you to setup a proxy feature for HCM pages based on the sales impersonation privilege. Continue reading